Senior Settlement and Metering Specialist
This is a great opportunity for you to join an industry leading organisation. Our Senior Settlement and Metering Specialist will play a vital role in ensuring the effective and compliant operation of Flo’s settlement and metering processes, and driving continuous improvement in these areas while maintaining strong industry relationships.
Under the guidance of the Head of Market Operations, you are dedicated to ensuring the commercial, customer, safety, and compliance outcomes.
"It's surely our responsibility to do everything within our power to create a planet that provides a home not just for us, but for all life on Earth."
David Attenborough
Hi, we're Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We invest in smart technology to reduce our operating costs and pass the savings to our members. We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on https://floenergy.sg/business/about
You will be responsible for managing key functions related to settlement and metering processes within the Market Operations team. This role requires working collaboratively with various teams to drive common organisational objectives and ensuring compliance with industry regulations.
You also play a critical role in managing relationships with electricity and gas networks, as well as meter providers, and will represent the company in relevant forums. It requires very solid communication and relationship building and relationship management skills.
You will be a good candidate if you have:
Represent Flo in the Australian Energy Market Operator (AEMO) forums concerning settlement and metering processes, advocating for the company’s interests. This includes a strong understanding of the National Electricity Rules (NER), metrology procedures, and their application within Service Level Agreements (SLAs). It requires very solid communication and relationship building skills.
Manage the relationships and performance of electricity and gas networks, as well as meter providers on a national scale.
Collaborate with the tech team to develop and automate settlements and metering solutions that drive commercial and performance outcomes.
Provide guidance and operational support for meter faults and meter deployment, including developing solutions for complex scenarios and coordinating with metering providers.
Draft and review procedures, processes, and work instructions to ensure compliance with industry regulations and the effectiveness of operational practices.
Analyse and manage settlement and metering processes, adhering to strict internal and external guidelines and maintaining compliance with industry protocols such as the National Electricity Rules (NER) and MSATS Procedures.
Analyse potential defects, troubleshoot issues, and collaborate with stakeholders to resolve inquiries and ensure smooth operation.
Operate within the Metering Operations framework to collect, validate, and store metering-related information, ensuring accuracy and compliance.
Analyse and resolve contestable metering exceptions to ensure the timely and accurate delivery of metering services to internal departments and other electricity market participants.
A minimum of 5 years of relevant experience in a similar and analytical role, with a curious mindset and the ability to develop solutions to complex problems.
High attention to detail and the ability to adapt quickly in a fast-moving, highly compliant industry.
Excellent time management skills with the ability to prioritize and manage conflicting priorities effectively.
A proactive, solution-focused approach and growth learning mindset to achieving results and overcoming challenges.
An exciting start up position where you can make an impact.
Get involved in product development and regional expansion from the ground up to chart the future of Flo.
A lot of freedom and an essential role in the Market Operations Team
Work in an open-minded and dynamic environment
Five weeks annual leave and great work-life balance
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.
We are looking for growth minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.
Join us as our new Senior Settlement and Metering Specialist!
Hi, we’re Flo and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy. Investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible!