Communications Specialist

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Communications Specialist

We are looking for a Communications Specialist to join our Marketing team. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable energy retailer in the region.

Full-time · Melbourne

"It's surely our responsibility to do everything within our power to create a planet that provides a home not just for us, but for all life on Earth."

David Attenborough

About Flo

Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.

We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

Find out more about us on

What you will be doing:

  • Plan and draft external communications to customers, including but not limited to onboarding, consumer transfer, billing enquiries, credit updates, and price changes
  • Evaluate and identify gaps in our communication strategy and propose relevant solutions
  • Support our media outreach initiatives and manage media requests
  • Cultivate and maintain positive relationships with media outlets and journalists
  • Collaborate with external communications vendor, such as marketing agencies and/or public relations agencies
  • Develop and publish press releases, case studies, and website content that adheres to the Flo brand guideline
  • Collaborate with legal, compliance, and operations team to manage crises and facilitate dispute resolution
  • Manage any other ad-hoc communications projects 

You will be a good candidate if you: 

  • At least four (4) years of experience in communication roles with proven ability to drive measurable growth for a major brand or communication agency
  • Solid understanding of brand communication and public relations strategy
  • Excellent written and verbal communication skills with a demonstrated ability for copywriting, editing, and public speaking
  • Strong interpersonal and management skills to collaborate and create excitement through value addition
  • Ability to excel independently with a strong sense of ownership
  • Meticulous attention to detail
  • Interest in renewable energy

Extra points if you:

  • Are creative and able to examine our practices and find new growth opportunities to explore
  • Have relevant exposure to the energy market
  • Are tech-savvy

Culture and benefits:

  • An exciting start up position where you can make an impact.
  • Get involved in product development and regional expansion from the ground up to chart the future of Flo.
  • A lot of freedom and an essential role in the Product & Marketing team.
  • Work in an open-minded and dynamic environment
  • Five weeks annual leave and great work-life balance

Equal Opportunity Employer Statement

We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.

Join a fast-growing electricity retailer that's making renewable energy accessible for all

We are looking for growth minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.

Join us as our new Communications Specialist!