Associate Product Manager
Hi, we're Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.
We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on https://floenergy.sg/business/about.
"It's surely our responsibility to do everything within our power to create a planet that provides a home not just for us, but for all life on Earth."
David Attenborough
Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.
We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on https://floenergy.sg/business/about
We are currently looking for an Associate Product Manager to support and enhance our invoicing solutions across various customer and product segments. This role will focus on optimising invoicing processes for our key markets, currently Singapore and Australia, with expansion plans on the horizon. The ideal candidate will play a key role in refining our invoicing experience to meet diverse customer needs while driving efficiency and growth
This will change as you and the business grow.
Product Understanding and Insight Gathering:
Gather insights on business and user needs to understand product performance and improvement areas. Share regular updates and feedback with lead and product managers to maintain strategic alignment.
Documentation and Training:
Maintain accurate, up-to-date product documentation and ensure it is accessible to relevant internal teams. Conduct training sessions for new product features to drive adoption, address questions, and support a smooth transition.
Business Analysis:
Perform analysis on current (“as-is”) and future (“to-be”) product states to identify improvement opportunities and potential features that enhance the product’s relevance and value.
User Feedback Management:
Collect, and track customer feedback, collaborating closely with customer-facing teams to turn insights into actionable product improvements.
Triage and Investigation of Support Tickets:
Efficiently triage and investigate technical support tickets, identifying and addressing common issues to improve the product experience.
Have strong interpersonal skills and can work independently to build relationships within, and across teams.
Have good written and verbal proficiency in English.
Are proactive and detail-oriented, with an analytical approach to problem-solving.
Have familiarity working with engineers, and in a cross-functional team (plus points).
Have familiarity in product management or business analysis (plus points).
An exciting scale-up position where you can make a positive impact on the business, the energy sector and the planet
Work in an open-minded and dynamic environment
Get involved in product development and regional expansion to help chart the future of Flo.
Chart your own course on how and where you want to develop your product skills as we continue to expand the business
Five weeks annual leave and great work-life balance
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.
We are looking for growth-minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.
Join us as our new Associate Product Manager!
Hi, we’re Flo and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy. Investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible!